You’ve probably heard of VOIP before – who hasn’t? However, many companies have allowed their lack of understanding of this relatively new technology to keep them from embracing it, despite the massive benefits in cost and convenience.
The primary benefit to VOIP is of course its relative inexpensiveness. Calls from VOIP to VOIP are free, anywhere in the world – all you need is a broadband internet connection. Calls from VOIP to a land line are inexpensive – far cheaper than standard land-line rates. You can pay as you go or you can pay a monthly fee in return for unlimited calls within a certain geographic area.
One important concept to understand about VOIP is that it is not distance or location dependent. As far as VOIP to VOIP calls are concerned, you could be calling your supplier five thousand miles away in Indonesia or calling your business partner on the other end of town, and it all costs the same – nothing.
You can make and receive phone calls wherever there is a broadband connection simply by signing in to your VOIP account. This makes VoIP as convenient as e-mail – if you are traveling, simply pack a headset or Internet phone and you can talk to your family or business associates for almost nothing.
Unlike regular phone service, VOIP comes with a host of advanced communication features. For example, call forwarding, call waiting, voicemail, caller ID and three-way calling are all built-in to standard VOIP packages, and don’t incur any addition cost to have or use. You can also send data such as pictures and documents at the same time you are talking on the phone. A normal land-line company will charge you extra to have or use any of these features – if they even have them.